Disclaimer
The information provided on this website should not be solely relied upon, as it is based on currently available information that is
subject to change.
If you have any specific questions concerning the information contained on this website, please contact the Administrative Office.
In the event of a conflict between the information contained in this website and the plan documents, the plan documents will be
controlling.
Web Site Terms and Conditions of Use
1. Terms
By accessing a web site of Benefit Programs Administration (BPA), you are agreeing to be bound by these web site Terms and
Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in
this web site are protected by applicable copyright and trade mark law.
2. Use License
You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute,
publicly display or in any way exploit any of the materials or content of BPA’s site in whole or in part.
3. Disclaimer
a. The materials on BPA's web site are provided "as is". The materials appearing on BPA's web site could include technical,
typographical, or photographic errors. BPA makes no warranties, expressed or implied, and hereby disclaims and negates all
other warranties, including without limitation, implied warranties, fitness for a particular purpose, or non-infringement of intellectual
property or other violation of rights. The materials on this site are not intended to replace or amend the language for benefits
and/or coverage that you may have with your employer or BPA. In the event of a conflict between the information contained in this
website and the plan documents, the plan documents will be controlling.
b. Further, BPA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of
the materials on its internet web site or otherwise relating to such materials or on any sites linked to this site. BPA is not liable for
any action or decision made by you in reliance on this web site or the information contained therein.
c. Professional Services and Advice
In accessing this web site, no client, advisory, fiduciary, or professional relationship is implicated or established and neither BPA
nor any other person is, in connection with this Site, engaged in rendering accounting, tax, legal, advisory, consulting or other
professional services or advice.
4. Limitations
In no event shall BPA or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or
due to business interruption,) arising out of the use or inability to use the materials on BPA's Internet site, even if BPA or a BPA
authorized representative has been notified orally or in writing of the possibility of such damage.
5. Secure Websites
By using, accessing or attempting to access web sites of BPA that require the use of username, passwords, login or any other
method of authentication, you are certifying you are the person legally associated with the username, password, or additional
method(s) of authentication being used. Unauthorized access or use or attempts to access or use secure web sites of BPA is
prohibited and may violate federal and/or state law. BPA may report unauthorized access, use or attempts to access or use to law
enforcement.
6. Links
BPA has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site.
The inclusion of any link does not imply endorsement by BPA of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms of Use Modifications
BPA may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound
by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to BPA's web site shall be governed by the laws of the State of California without regard to its conflict of law
provisions.
Privacy and HIPAA
Internet Privacy Policy
BPA is committed to protecting your privacy and providing you with a powerful and safe online environment. This notice is
designed to inform you our privacy practices and to demonstrate our commitment to the privacy of our website visitors and their
information.
BPA does not collect nor share any personally identifiable information about visitors to the website.
BPA has implemented and maintains physical, administrative and electronic security measures with regard to our site that are
designed to safeguard your information from improper access or use. When collecting, using or transmitting sensitive electronic
information, we encrypt the transmission using SSL or other similar technology. We ask that you assist us in maintaining the
safety and security of our site. We suggest that you use passwords that are not easily guessed by others and recommend that you
safeguard your password to prevent unwanted disclosure.
HIPAA Privacy and Security
The Health Insurance Portability and Accountability Act (HIPAA) provides federal regulations for the privacy and security of
patients' health information. HIPAA legislation includes two major provisions that govern the safeguarding of patient information.
HIPAA includes provisions designed to encourage electronic transactions, but also requires safeguards to protect the security and
confidentiality of health information. Most hospitals, health insurers, pharmacies, doctors and other health care providers are
required to comply with these federal standards. The privacy regulations ensure a national standard of privacy protections for
patients by limiting the ways that health plans, pharmacies, hospitals and other covered entities can use patients' personal
medical information. The regulations protect medical records and other individually identifiable health information, whether on
paper, in computers or communicated orally.
BPA is committed to meeting or surpassing the standards set forth in these regulations.
Accessibility
Online Accessibility
Our website strives to provide an accessible experience for users of all abilities. We make every reasonable effort to ensure that
we conform to the Web Content Accessibility Guidelines (WCAG) and comply with the Department of Justice’s Americans with
Disabilities Act (ADA) Standards for Accessible Design, and other applicable regulations. We have taken steps to ensure that
those who use a keyboard solely for navigation or require accommodations for certain vision needs or are using assistive
technologies such as screen readers can more easily interact with the content.
Reasonable Accommodations
Individuals who need a reasonable accommodation to access information on the website may contact us via email
(centralvalley@bpabenefits.com) or by calling our Member Service department ((833) 728-2747). Be sure to include contact
information such as an email address or telephone number where you can be reached. We need sufficient detail and notice to
provide a reasonable accommodation to correct any accessibility issue. We also may provide the information in other accessible
formats.
Third-party Websites
This website contains links to other websites hosted by third parties. We cannot make claims regarding the accessibility of third-
party websites and are not able to make accommodations on such websites.
Tips for Browsing
Magnify the Whole Screen
Most web browsers allow you to zoom in on web pages using simple keyboard controls. The magnifier allows you to focus on
specific parts of the screen, enlarging the text and other page elements.
For Windows operating systems, press Ctrl and + to zoom in on a web page (Ctrl and – to zoom out)
For Mac operating systems, press Cmd and + to zoom in on a Web page (Cmd and – to zoom out)
Screen Readers
Many browsers now have built in screen readers or have easy to install plug-ins to provide the read aloud service.
People using screen-reading devices may not be able to read documents directly in PDF format unless they also have the free
accessibility plug-in (from Adobe) installed on their system along with the Adobe Acrobat Reader.
Feedback
If you have further questions or suggestions relating to our site, please contact us (centralvalley@bpabenefits.com).
